Cancellation Policy
Complete Muscle Recovery understands life comes with unexpected challenges and changes. We reserve each time slot for one patient and strive to respect your time by running as close to on time as possible.
Cancellations with MORE than 24 hours to your appointment: There is no fee for cancellations that occur with advanced notice.
Ways to reschedule:
Contact our office via call OR text: 630-999-8665
Online via our scheduling software: cmr.janeapp.com
Cancellations with LESS than 24 hours to your appointment: There will be no charge on first occurrence. We understand “life happens” and have built grace into our policy should this occur. However, beyond the first occurrence, canceling with less than 24 hour notice will result in a full visit charge.
We appreciate your understanding!